Cancellation Policy

To cancel your appointment or class registration and avoid any cancellation fees, please call us at 610-842-2172. We are available 24/7. Kindly save this number in your contacts.

Cancellation Fees:

• Same-day cancellations: 100% of the service fee

• No call/no show: 100% of the service fee

• Street refill cancellations: $100

• Class cancellations: $50

No-Fee Cancellations:

• Full sets of extensions or microblading appointments canceled more than 48 hours in advance

• Services canceled more than 24 hours in advance

Appointment Guidelines:

• Ensure you have the correct amount of extensions remaining before your appointment:

  • Less than 30% extensions remaining: Requires a full set (2 to 2.5 hours). Please call us.

  • Refills: 1 to 1.5 hours

  • 40% or less extensions: May incur an extra charge

• Follow our aftercare steps to maximize retention. Our lash professionals are here to help.

Important:

Your appointment or class registration is only canceled if you receive a confirmation from us. Leaving a voicemail or messaging your lash or brow artist does not confirm cancellation.