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Cancellation Policy

To cancel your appointment and avoid any cancellation fees, please call us at 610-842-2172. We are available 24/7. Kindly save this number in your contacts.

Cancellation Fees:

  • Same-day cancellations: 100% of the service fee

  • No call/no show: 100% of the service fee

  • Street refill cancellations: $100

No Fee Cancellations:

  • Full sets of Extensions or microblading appointments canceled more than 48 hours in advance,

  • Services canceled more than 24 hours in advance

Appointment Guidelines:

  • Ensure you have the correct amount of extensions remaining before your appointment.

    • Less than 30%: Requires a full set (2 to 2.5 hours). Please call us.

    • Refills: 1 to 1.5 hours.

    • 40% or less extensions: May incur an extra charge.

  • Follow our aftercare steps to maximize retention. Our lash professionals are here to help.

Important: Your appointment is only canceled if you receive a confirmation from us. Leaving a voicemail or messaging your lash or brow artist does not confirm cancellation.


Please feel free to call or text us anytime; our phones are available 24/7. We will respond to you promptly.


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